Why Speaking From the Heart Boosts Your Career
If you take a few minutes to watch this YouTube clip, you will understand why I believe that the boy featured in the video is actually sincere – and that his expression of emotion is genuine.
I have no real data to support my conclusion. For all I know the kid could be a charmingly disarming sociopath or a highly talented actor.
But I seriously doubt it because something in my gut tells me when a person is being disingenuous or trying to falsely flatter me into doing them a favor. You know what I’m talking about because each of us is hard-wired from an early age to judge others and trust our instincts about what they say. We have highly sensitive meters inside our heads that sniff out insincerity when praise or other feedback smells a little fishy.
So the lesson here is that if you give someone positive feedback, you better be sincere about it. If you don’t really mean it they will sense that lack of sincerity and your whole effort may backfire by creating resentment, distrust, and skepticism.
Feedback is a valuable, powerful tool in the hands of any manager for obtaining leverage at work– and just like a sharp knife it can either harm or heal, depending upon your heartfelt intent.
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